Cisco CP-BEKEM-W IP Phone Expansion Module
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The Cisco IP Phone 8800 Key Expansion Module (KEM) is designed to enhance the communication capabilities of specific Cisco IP Phone models. By providing additional programmable buttons and a clear visual interface, it helps users—particularly administrative assistants and those managing high call volumes—to monitor and control multiple lines with greater efficiency.
This module integrates seamlessly with the host phone, allowing for a more streamlined workflow in busy office environments. It is built to support the evolving needs of modern workspaces, ensuring that users can manage their call status and directory numbers quickly and effectively without the complexity of traditional attendant consoles.
Product overview
The Cisco IP Phone 8800 Key Expansion Module is compatible with the Cisco IP Phone 8851, 8861, and 8865 models. It features 18 physical buttons that, through the use of page keys, provide access to a total of 36 programmable keys. Users can connect up to three modules to the 8861 and 8865 models, while the 8851 model supports up to two modules.
Each module includes a high-quality 4.3-inch color LCD display that provides clear status indicators for lines and features. The hardware is designed to attach directly to the side of the phone, maintaining a consistent look and feel. Furthermore, the module is power-efficient, automatically entering a sleep or inactivity mode in sync with the connected phone to conserve energy.
Features and benefits
- Enhanced Visibility: Features a 4.3-inch graphical color display with adjustable brightness for easy identification of line status and programmable features.
- Flexible Configuration: Offers 18 physical keys, expandable to 36 keys via two dedicated page buttons, suitable for directory numbers, speed dials, or feature keys.
- Intuitive Status Indicators: Uses illuminated buttons with color-coded status alerts (green for in-use, red for shared-line activity, and amber for ringing) to simplify call management.
- Seamless Integration: Designed to match the aesthetic and physical angle of the host IP phone, providing a unified user experience.
- Power Efficiency: Synchronizes with the host phone’s power-saving modes, ensuring the display wakes up instantly when a button is pressed.
- Scalable Capacity: Supports multiple module attachments depending on the host phone model, allowing for customized expansion based on specific user requirements.
- Simple Setup: Connects directly to the base device with all necessary hardware included, requiring no separate local power supply as it draws power directly from the host phone.
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Product Overview
Call coverage is critical for administrative assistants and others who must monitor and manage the status of calls. It requires the ability to instantly determine the status of numerous lines beyond those of the Cisco IP Phone 8851, 8861, and 8865 models.
Note: The Cisco IP Phone 8851 models include the standard 8851 model and the 8851NR model, which is the nonradio 8851 model designed for military and other customers who need a key expansion module (KEM) but cannot place phones with Bluetooth or other radios on their premises. All attributes of the 8851 and 8851NR are identical except that the 8851 has no Bluetooth radio on its board.
The Cisco IP Phone 8800 Key Expansion Module extends the capabilities of Cisco IP Phone 8851, 8861, and 8865 models with additional buttons and a color LCD display. This key expansion module adds 18 physical keys with access to 18 additional keys, using the page keys, for a total of 36 additional keys. You can connect up to three 8800 KEMs to the IP Phone 8861 and 8865, and up to two 8800 KEMs to the IP Phone 8851.
The 8800 KEM comes with a foot stand and all necessary hardware to connect it directly to the base device in the traditional side-by-side fashion.
Features and Benefits
The large LCD display of the Cisco IP Phone 8800 Key Expansion Module allows for quick and easy identification of associated buttons. Using the settings menu of the IP Phone 8851, 8861, and 8865 models, you can adjust the brightness of the individual KEM LCD according to your preference.
The primary function of the 8800 KEM is to provide additional keys for directory numbers, speed dial, or programmable feature keys to the IP Phone 8851, 8861, and 8865 models. These keys are illuminated, and when configured as directory numbers or shared-line keys they allow for easy identification of line status. The 8800 KEM is an ideal call-coverage tool. It provides features that are similar, but not intended to be directly comparable to those of traditional direct station selection/busy lamp field (DSS/BLF) modules; therefore, it is neither an operator nor an attendant console.
The two illuminated page buttons below the Cisco IP Phone 8800 KEM display allow you to shift between the first and second page of 18 buttons, providing access to all 36 keys.
Table 1 describes the features and benefits in more detail.
Table 1.Features and Benefits
| Feature |
Benefits |
| Illuminated Buttons |
|
| Off (dark) |
Line available |
| Green, steady |
Line in use |
| Red, steady |
Line in use by shared line |
| Amber, flashing |
Line ringing |
| Illuminated Page Buttons |
|
| Off (dark) |
Page not in focus |
| Green, steady |
Page in focus |
| Amber, flashing |
Page not in focus, with one or more alerting or on-hold calls present on page |
| Hardware and Power-Saving Features |
|
| Graphical display |
The 4.3-inch graphical (TFT) color display provides 16-bit color depth and 480 x 272 effective pixel resolution, with backlight. The display also supports localization requiring double-byte Unicode encoding for fonts. |
| Articulation |
You can articulate the display to match the same angle as the Cisco IP Phone 8851, 8861, and 8865 that it is connected to. |
| Directory-number and feature buttons |
The module has 18 physical buttons (36 using page keys). |
| Page buttons |
Use the two page buttons to access each page of 18 buttons and provide phone status. |
| Sleep or inactivity mode |
When Cisco IP Phone 8851, 8861, and 8865 models are in power-saving sleep or inactivity mode, the Cisco IP Phone 8800 KEM is also in sleep or inactivity mode. Pressing any button on the key expansion module causes the display to awaken. The system administrator configures the inactivity period. |
Product Specifications
Table 2 describes the hardware product specifications of the Cisco IP Phone 8800 Key Expansion Module.
Table 2.Product Specifications
| Feature |
Specifications |
| Physical dimensions |
9.02 x 5.15 x 1.58 in. |
| Weight |
1.08 lb (489g) |
| Power |
48 VDC, 117 mA maximum |
| Operating temperature |
32 to 104°F (0 to 40°C) |
| Relative humidity |
10 to 95% |
| Storage temperature |
12 to 140°F (-10 to 60°C) |
| Approvals and compliance |
System Requirements
Table 3 lists the system requirements for the 8800 KEM.
Table 3.System Requirements
| Phone Firmware/Call Control Server |
Release |
| Cisco IP Phone 8800 firmware |
10.2(2) and later |
| Call-control compatibility |
Cisco Unified Communications Manager Version 8.5(1) and later; and Cisco Unified Survivable Remote Site Telephony (SRST) 8.0 (with Cisco IOS Software Release 15.1(1)T) and later |
Power Requirements
The Cisco IP Phone 8800 Key Expansion Module doesn’t have its own local power supply; it gets power from the attached phones. For more power-supply details, please refer to Table 4.
Table 4.Power-Supply Compatibility Table
| Configuration |
802.3af Power over Ethernet (PoE) |
802.3at PoE |
Cisco IP Phone Power Cube 4 |
| 8851 + KEM x 1 |
Yes |
Yes |
Yes |
| 8851 + KEM x 2 |
No |
No, (Exception - See Note Below)*** |
Yes |
| 8861 + KEM x 1 |
No |
Yes |
Yes |
| 8861 + KEM x 2 |
No |
Yes* |
Yes |
| 8861 + KEM x 3 |
No |
Yes* |
Yes |
| 8865 + KEM x 1 |
No |
Yes |
Yes |
| 8865 + KEM x 2 |
No |
Yes** |
Yes |
| 8865 + KEM x 3 |
No |
Yes** |
Yes |
Ordering Information
To place an order, visit the Cisco Ordering Home Page and refer to Tables 5 and 6.
Table 5.Ordering Information
| Product Name |
Part Number |
| Cisco IP Phone 8800 Key Expansion Module |
CP-BEKEM= |
| Cisco Unified IP Phone Power Cube 4 |
CP-PWR-CUBE-4= |
| Cisco Unified IP Phone Power Country Cord |
CP-PWR-CORD-xx= |
| Cisco IP Phone 8800 Wall Mount Kit for Single KEM* |
CP-8800-BEKEM-WMK= |
Table 6.Ordering Information - AC Country Power Cords
| Country Cord |
Part Number |
| Asia Pacific |
CP-PWR-CORD-AP= |
| Argentina |
CP-PWR-CORD-AR= |
| Australia |
CP-PWR-CORD-AU= |
| European Community |
CP-PWR-CORD-CE= |
| China |
CP-PWR-CORD-CN= |
| Japan |
CP-PWR-CORD-JP= |
| North America |
CP-PWR-CORD-NA= |
| Switzerland |
CP-PWR-CORD-SW= |
| United Kingdom |
CP-PWR-CORD-UK= |
For More Information
For more information about the Cisco IP Phone 8800 Key Expansion Module, please visit http://www.cisco.com/go/ipphones/8800, or contact your local Cisco account representative.
| Model | CP-BEKEM-W |
